The Artificial Organisation
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Industries · Retail & e-commerce

Sell everywhere. Run it from one place.

Retailers run a storefront, a POS, inventory, shipping, marketing and support, and every order touches most of them. TAO gives the store one place to run from, with an assistant across it, so stock, orders and customers stay in sync while you decide what to sell next.

Where the hours go

Retail sprawl is quiet: the stock level that differed between the shelf and the site, the order stuck between the store and the courier, the customer who asked a question on Instagram and got an answer two days late. Each one costs a sale or a repeat customer.

The systems you already use, connected

The platforms we most often connect in your trade, two-way. Running something we have not listed? Bring it to the call. If it has an interface, we can usually connect it.

Storefront & POS
ShopifyWooCommerceBigCommerceSquare POSLightspeed
Inventory
Cin7Unleashed
Shipping
ShippitStarshipitSendleShipStation
Marketing & reviews
KlaviyoMailchimpMeta AdsGoogle AdsJudge.meOkendo
Support & payments
GorgiasZendeskStripePayPalAfterpayZip

What your assistant does in a store

Four things that happen on their own once the systems can see each other.

01

Order issues get spotted and answered before the customer writes: the late courier, the split shipment, the refund.

02

Stock levels reconcile across the site, the POS and the warehouse, with reorder drafts when lines run low.

03

Instagram and email enquiries get answers from real order data, in your voice.

04

The Monday trading summary writes itself: sales, returns, stock risks and the week ahead.

Same story, different systems. TAO connects yours.
How we think about retail & e-commerce

Questions people ask about their industry

Does it work for our industry?

Yes. TAO learns the language and the systems of your trade, and we have built for construction and trades, events and hire, professional services, health clinics, real estate and retail. The industries page shows the systems we most often connect in each.

Which systems can you connect?

We already connect 134 systems across 21 categories, and the list grows every month. The integrations page lists them all. If you run something that is not listed, bring it to the call. If it has an interface, we can usually connect it.

Do you work outside Sydney?

Yes. We are based in Sydney with a team in Singapore, and we work with businesses across Australia and beyond. Discovery and training happen on a call or on site, whichever suits the business.

One conversation about how your business works.

Half an hour with the people who would build it. Then a proposal for exactly what TAO should take off your plate.