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Customer proof

A quarter of a million dollars a year, back.

TAO runs inside working Australian businesses today. This is one of them, a year in. Chandeliers To Die For is a Sydney events hire company that ran on systems that never met, with a team carrying every job between them. Five days of admin became one, and around $250,000 a year came back. The business, the problem, what changed, and the numbers.

The business: Chandeliers To Die For, Sydney

Full disclosure: this is our founder’s own company, and the first business TAO ran. That is why we can show the numbers, and why we know them first-hand.

Events hireStatement lighting for weddings, events and venues
SydneyCrews on the road every week
$550kRoughly, spent running the operation each year
Small teamOffice and crews, all flat out

The problem

Current RMS held the gear and the bookings. Xero held the money. The inbox held everything else. Nothing knew what the others knew, so a person carried every job between them.

Every enquiry re-typed into three systems.Every event, hoping nothing fell between them.How it all fits, living in two people’s heads.A capable team, flat out, and the admin still not done.

What we connected

Their systems, connected two ways. One set of modules on top. The way they do things captured into the brain. Andy doing the doing, with every send waiting on a human yes.

Their systems Current RMS Xero Google Workspace WhatsApp
TAO
Email Contacts Opportunities Tasks Calendar Company brain Andy
Quotes from live availability. Pipeline kept moving. Invoices chased. Runsheets built from the booking.
Their teamSPMCJRALKPOne place to work. One place to ask.

A year later: the numbers

The numbers, with the lights on.

Five days of admin became one
$250kBack every year, from a $550k operating base
1Record of every client, event and dollar
What used to take the team five days now takes one. The quotes go out before we have even sat down.
Managing Director, Chandeliers To Die For, Sydney

Could your numbers look like this?

The savings scale with the sprawl, not the size. A business spending around half a million a year to run itself, on systems that do not talk, usually has somewhere between $100,000 and $150,000 of that hiding in it. The discovery call is where we find out what is hiding in yours.

Questions people ask after reading this

We already have a system that half does this. Why change?

You may not need to. Bring it to the call and we will tell you honestly whether TAO adds enough to be worth it. If your team still asks the owner for answers and steps still fall between systems, it usually does.

How is TAO priced?

Every workspace is quoted after discovery, because the build depends on your systems, your modules and the number of people using it. Pricing is made up of an onboarding build and an ongoing subscription that covers the platform, Andy and support. You get the full figure before anything starts.

How long until we are using it?

After discovery we build the workspace and the first modules, connect your systems and load the company brain. The timeline depends on how many systems and workflows are involved, so we set it in the proposal rather than guessing here. Most businesses are working in TAO well before they expected to be.

One conversation about how your business works.

Half an hour with the people who would build it. Then a proposal for exactly what TAO should take off your plate.