Customer story · Cleaning company, Perth

Everything kept breaking. So we built it for her.

Luna Sage is a cleaning company in Perth. We delivered its TAO in six weeks, and it is estimated to save about $65,000 a year.

Luna SageCleaning, Perth · 20 staff and 3 in the office

$65kEst. · saved every year

20 hrsBack every week

6 wksFrom brief to delivered

BeforeWith TAO

New leadsZapier workflows that brokeAnswered and logged by Andy

QuotesWritten by handA custom quoting tool

InvoicesMade in CanvaRaised in Xero and chased

RostersUpdated by handKept in step in Connecteam

“This is too hard, and everything keeps breaking, and it costs too much.” Hannah, before TAO

The business: Luna Sage, Perth

A cleaning company trading since 2016, looking after homes, offices and strata buildings. The second business TAO runs, and the first outside our own.

CleaningHomes, offices and strata

PerthWestern Australia

20 staffPlus 3 in the office

Since 2016Trading

The problem

Hannah had already tried to automate her business herself, with Zapier, Manus and several other paid tools. She is not technical. Every change broke something else, and every fix was hers to make.

Lead workflows in Zapier that kept breaking.Invoices made by hand in Canva.Every fix, another thing to learn.Paying for tools that never talked.

Hannah, owner of Luna Sage, in her Luna Sage uniform — Hannah, Owner, Luna Sage

What we built

Her tools, connected both ways. A custom quoting tool and proper lead management on top. Andy doing the doing, with every send waiting on a yes. She no longer pays for Zapier, Manus or the rest.

Her tools WhatsApp Connecteam Xero Zoom GmailVoice and SMS

TAO

Leads Quoting Invoices Rosters Jobs Performance Company brain Andy

Leads answered and logged. Quotes drafted for her yes. Invoices raised and chased. Rosters, jobs and performance kept in step.

Her team2320 cleaners and 3 in the office, working from one place.

Six weeks, start to live

Discovery in week one. The build in weeks two to four. Connected and live by week six.

Week 1
Week 2
Week 3
Week 4
Week 5
Week 6

Delivered

The numbers

An estimate, and a careful one: fewer errors, staff hours saved, and the tools she no longer pays for. The team stopped asking Hannah where things are, and nothing breaks that she has to fix herself.

$65kEst. · saved every year

20 hrsBack every week

6 wksFrom brief to delivered

Could yours look like this?

Luna Sage’s number is Luna Sage’s. Yours depends on how your work runs today. The conversation is where we work it out honestly.

Questions people ask about Luna Sage

Does every cleaning business save $65,000?

No. This is one business’s figure. Yours depends on how your work runs today, and discovery is where we work it out honestly.

I tried building it myself and gave up. Is that a problem?

It is common. You do not need to be technical. We build it, connect your tools through their official access, and stay to look after it.

How long did it take?

Six weeks for Luna Sage. Yours depends on how many tools and workflows are involved, so we set it in the proposal.

Every question, answered

One conversation about how your business works.

Half an hour with the people who would build it. Then a proposal for exactly what TAO should take off your plate.