Customer story · Events hire, Sydney

A quarter of a million dollars a year, back.

Chandeliers To Die For is a Sydney events hire company, and the first business TAO ran. Five days of admin became one, and around $250,000 a year came back. Here is the business, the problem, what changed and the numbers.

Chandeliers To Die ForEvents hire, Sydney · around $550k a year to run

5×Faster from enquiry to quote

$250kBack every year

1Place the whole business runs

BeforeWith TAO

Quote turnaroundFive daysOne day

Where a job livedRental tool, Xero, inbox, sheetsTAO, with all of them underneath

Invoices chasedBy hand, when rememberedBy Andy, on time, approved by the team

RunsheetsRe-typed every weekBuilt from the booking

What used to take the team five days now takes one. The quotes go out before we have even sat down.

The business: Chandeliers To Die For, Sydney

Full disclosure: this is our co-founder’s own company, and the first business TAO ran. That is why we can show the numbers, and why we know them first-hand.

Events hireStatement lighting for weddings, events and venues

SydneyCrews on the road every week

$550kRoughly, what the manual way cost to run each year

Small teamOffice and crews, all flat out

The problem

Current RMS held the gear and the bookings. Xero held the money. The inbox held everything else. Nothing knew what the others knew, so a person carried every job between them.

Every enquiry re-typed into three tools.Every event, hoping nothing fell between them.How it all fits, living in two people’s heads.A capable team, flat out, and the admin still not done.

What we connected

Their tools, connected both ways. One window on top. The way they do things learned into the brain. Andy doing the doing, with every send waiting on a human yes.

Their tools

Current RMS

Xero Google Workspace WhatsApp

TAO

Email Contacts Opportunities Tasks Calendar Company brain Andy

Quotes from live availability. Pipeline kept moving. Invoices chased. Runsheets built from the booking.

Their teamSPJRALOne place to work. One place to ask.

A year later: the numbers

The numbers, with the lights on.

5×Five days of admin became one

$250kBack every year, from about $550k a year of manual running cost

1Record of every client, event and dollar

What used to take the team five days now takes one. The quotes go out before we have even sat down.

Shaun Paul, Managing Director of Chandeliers To Die For and co-founder of TAO

Questions people ask after reading this

Did Chandeliers To Die For replace its tools?

No. TAO connected to the accounting tool, inbox and calendar the business already used, two-way.

Every question, answered

One conversation about how your business works.

Half an hour with the people who would build it. Then a proposal for exactly what TAO should take off your plate.